Privacy Policy

1. Introduction

At Border Tank Services Limited ("we", "our", or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

We may collect and process the following data about you:

• Information you provide: When you contact us via email, phone, or our contact form to request a quote or service, we collect your name, email address, phone number, and any other relevant details required to fulfill your request.
• Technical data: We may collect anonymous information about your visit to our website, such as your IP address, browser type, operating system, and pages viewed, for analytical purposes.

3. Use of Google Analytics and Google Tag Manager

Our website uses Google Analytics and Google Tag Manager, services provided by Google, Inc. These services may use cookies to help us analyze how users interact with our site and manage website tags. The information generated about your use of the website may be transmitted to and stored by Google. We use this information solely to evaluate website traffic and improve our services. You can opt out of Google Analytics without affecting how you visit our site.

4. How We Use Your Information

We use the information we collect strictly to:

• Provide you with the services, quotes, and information you request.
• Communicate with you regarding our services, appointments, and support.
• Maintain internal records for accounting and administrative purposes.
• Improve our website performance and user experience.

5. Data Sharing and Protection

We do not sell, distribute, or share your personal information with third parties unless we are required to do so by law. We implement robust security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All personal data is handled with the utmost confidentiality.

6. Your Rights

You have the right to request details of the personal information which we hold about you. If you believe that any information we are holding on you is incorrect, incomplete, or if you would like to request the deletion of your data, please contact us at Admin@bordertankservices.co.uk. We will promptly correct any information found to be incorrect.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us by writing to us at:

Border Tank Services Limited
Redcliffe, Georgetown
Dumfries DG1 4QP
Email: Admin@bordertankservices.co.uk
Phone: 01387 733276